How can we help?
Account · Privacy · Safety · Bugs · Feedback
For immediate danger in the United States, call 911. For suicide or crisis support, call or text 988. Phoenixa support is not an emergency service.
Official support channel
Phoenixa is an independently operated beta product in the United States. Send a bug report, account or privacy question, notification problem, deletion request, or safety concern directly to the responsible Phoenixa beta team.
What to include
- The page or feature involved.
- What you expected and what happened.
- Your device and browser type.
- A screenshot only if it does not expose private information.
- For a safety report, the relevant coach response and why it was concerning.
Privacy or deletion request
Use Settings → Account & Privacy → Permanently Delete All Phoenixa Data. This removes Phoenixa server data, profile media, invitation records tied to your email, and legacy current-device app data. For verified sign-in account changes, use the account provider’s settings.
Beta response
Requests submitted here are tied to the verified signed-in account and reviewed through the private owner dashboard. This form is the official support and privacy contact method during the free beta. Formal response-time commitments will be published before Phoenixa charges users.